Support App Installation

App Installation & Setup

Get Band-Fans installed and running your first show in under five minutes.

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Download the app first

If you haven't already, grab the installer for your platform.

Register and Download App
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Mac Installation

  1. 1

    Open the DMG file

    Double-click the downloaded Band-Fans-arm64.dmg file to mount it.

  2. 2

    Drag to Applications

    In the window that opens, drag the Band-Fans icon into the Applications folder shortcut.

  3. 3

    Handle the Gatekeeper warning

    The first time you open Band-Fans, macOS may show a security warning saying it can't be opened. Right-click the app in your Applications folder, choose Open, then click Open again in the dialog. You only need to do this once.

  4. 4

    Launch Band-Fans

    Open Band-Fans from your Applications folder or Launchpad. A loading screen will appear briefly while the server starts.

  5. 5

    Complete first-time setup

    Enter your band name and any other details on the setup screen. This is stored locally on your computer.

  6. 6

    Connect your account (optional)

    If you have a band-fans.com account, enter your API key in Settings → Account to enable show data sync and your public profile. Find your API key in your Dashboard → Settings.

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Windows Installation

  1. 1

    Run the installer

    Double-click the downloaded Band-Fans-Setup.exe file.

  2. 2

    Handle the SmartScreen warning

    Windows may show a SmartScreen warning. Click More info then Run anyway. This only happens once.

  3. 3

    Complete the installer

    Follow the installer steps. You can choose the installation directory or leave it at the default.

  4. 4

    Launch Band-Fans

    Open Band-Fans from the Start menu or desktop shortcut. A loading screen will appear briefly while the server starts.

  5. 5

    Complete first-time setup

    Enter your band name and any other details on the setup screen.

  6. 6

    Connect your account (optional)

    Enter your API key in Settings → Account to enable show data sync. Find it in your Dashboard → Settings.

Running Your First Show

  1. 1

    Make sure fans are on your WiFi

    Fans need to be connected to the same WiFi network as the computer running Band-Fans. This can be your venue's WiFi, your phone's hotspot, or a dedicated router.

  2. 2

    Create a show

    In the app, go to Shows and click New Show. Enter the venue name and date.

  3. 3

    Add songs to your setlist (optional)

    Go to Setlist to add songs from your library. You can skip this and run with no fixed list if you prefer.

  4. 4

    Start the show

    Click Start Show. The app will display a QR code and the local URL fans can use to connect.

  5. 5

    Display the QR code

    Show the QR code on a screen, a TV, or print it out. Fans scan it with their phone camera — no app download required.

  6. 6

    Manage the show

    From the app you can see song requests, run polls, send announcements, and track who's connected in real time.

  7. 7

    End the show

    Click End Show when you're done. If you're connected to the internet, show data will sync to your band-fans.com account automatically.